Privacy Policy
At My News Center, we are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive privacy policy explains how we collect, use, share, and safeguard your data.
Information We Collect
Personal Information
When you subscribe to our newsletter, create an account, or contact us directly, we may collect personal information including your name, email address, phone number, and mailing address. This information is voluntarily provided by you when engaging with our services.
Usage and Technical Information
We automatically collect certain information about your visit to our website, including:
- IP address and browser information
- Device type and operating system
- Pages viewed and time spent on our site
- Referring websites and search terms
- Date and time of visits
- Geographic location (city/region level)
Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. These technologies help us understand user preferences and improve our services continuously.
Quick Overview
How We Use Your Information
We utilize your information to provide, improve, and personalize our news services while maintaining the highest standards of data protection.
Content Delivery
We deliver personalized news content, newsletters, and updates based on your interests and preferences, ensuring you receive relevant information that matters to you.
Service Improvement
Your data helps us analyze user behavior, improve website functionality, optimize content placement, and enhance overall user experience across all platforms.
Security & Compliance
We use your information to maintain security, prevent fraud, comply with legal obligations, and protect our platform from unauthorized access and malicious activities.
Communication
We send important updates, service notifications, and respond to inquiries. With your consent, we may also send promotional communications about new features or special offers.
Advertising Partners
We work with trusted advertising partners to display relevant ads. This helps support our free content while providing you with advertisements that may interest you.
Multi-Platform Experience
Your information enables us to provide a seamless experience across our website, mobile applications, and other digital platforms you choose to engage with.
Information Sharing & Disclosure
We DO NOT sell personal information
Your personal data is never sold to third parties for marketing purposes.
Limited Sharing Scenarios
We may share your information in these specific circumstances:
- Service Providers: Trusted third-party services that help operate our platform (hosting, analytics, email services)
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In case of merger, acquisition, or sale of assets (with prior notification)
- Emergency Situations: To protect the safety and rights of our users or the public
Anonymized Data
We may share aggregated, anonymized data that cannot identify individual users for research, analytics, and business intelligence purposes.
Data Processing Locations
Primary Operations
Our main servers are located in secure data centers with the following characteristics:
- • 24/7 physical and digital security monitoring
- • SOC 2 Type II compliance
- • ISO 27001 certified facilities
- • Automated backup and disaster recovery
- • Multi-layer encryption (AES-256)
Cross-Border Transfers
When data is transferred internationally, we ensure adequate protection through:
- • Standard contractual clauses
- • Adequacy decisions
- • Binding corporate rules
- • Certification programs
Your Privacy Rights
You have comprehensive rights regarding your personal information. We respect these rights and provide multiple ways to exercise them.
Right to Access
Request a copy of all personal information we hold about you, including how we use it and who we share it with. We'll provide this information in a readable format within 30 days of your request.
Submit RequestRight to Rectification
Update, correct, or complete any inaccurate or incomplete personal information we have about you. You can manage most information directly through your account settings.
Update InformationRight to Deletion
Request the deletion of your personal information from our systems. Note that some information may be retained for legal, security, or legitimate business purposes as required by law.
Request DeletionRight to Portability
Receive your personal information in a structured, commonly used format that can be transferred to another service provider if technically feasible and legally permissible.
Export DataRight to Object
Object to the processing of your personal information for specific purposes, including direct marketing, profiling, and legitimate interest processing. We'll stop processing unless we have compelling grounds.
Object to ProcessingRight to Restriction
Request that we limit the processing of your personal information in certain circumstances, such as when you contest the accuracy of the data or object to its processing.
Restrict ProcessingHow to Exercise Your Rights
To exercise any of these rights, please contact us using one of the methods below. We'll respond to your request within 30 days and may ask for additional information to verify your identity.
Privacy Officer, My News Center
27 Jalan Wong Ah Fook
Johor Bahru 80000, Malaysia
+60 7 8956 4723
Data Security & Protection
Encryption & Security Measures
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
- • SSL/TLS encryption for all data transmission
- • AES-256 encryption for stored data
- • Regular security audits and penetration testing
- • Multi-factor authentication systems
- • Firewalls and intrusion detection systems
- • Regular security updates and patches
- • Employee security training programs
- • Incident response protocols
Data Storage & Retention
We store your personal information securely and retain it only as long as necessary for the purposes outlined in this policy:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Until account deletion | Service provision |
| Newsletter Subscriptions | Until unsubscribe | Communication purposes |
| Website Analytics | 26 months | Service improvement |
| Support Communications | 3 years | Customer service record |
Access Controls
Access to personal information is strictly controlled and limited to employees who require it to perform their job duties. All access is logged and monitored, and employees are bound by confidentiality agreements. We regularly review access permissions and revoke them when no longer necessary.
Security Certifications
Report Security Issues
If you discover a security vulnerability in our systems, please report it immediately:
[email protected]We take all security reports seriously and will investigate promptly.
Cookies & Tracking Technologies
Essential Cookies
These cookies are necessary for the website to function properly and cannot be switched off. They are usually set in response to actions made by you such as setting your privacy preferences, logging in, or filling in forms.
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This information helps us improve our website and user experience.
Marketing Cookies
These cookies track your visit to our website to show you advertisements that are relevant to your interests. They may be used to build a profile of your interests and show you relevant advertisements on other websites.
Managing Your Cookie Preferences
You can control and manage cookies in several ways:
- • Browser settings to block or delete cookies
- • Our cookie preference center (accessible via footer link)
- • Third-party opt-out tools
- • Contact us directly to update preferences
International Data Transfers
Transfer Safeguards
When we transfer your personal information outside your country of residence, we ensure adequate protection through:
- • Adequacy decisions by relevant authorities
- • Standard contractual clauses (SCCs)
- • Binding corporate rules (BCRs)
- • Certification schemes
- • Codes of conduct with binding commitments
Regional Compliance
We comply with various international data protection regulations:
GDPR compliance
PDPA compliance
PDPA compliance
State privacy laws
Data Protection Officer
Our Data Protection Officer oversees all privacy-related matters and ensures compliance with applicable data protection laws.
Contact: [email protected]
Phone: +60 7 8956 4723
Children's Privacy
We are committed to protecting the privacy of children and young users who visit our website.
Age Restrictions
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
Parental Consent
For users between 13-18 years of age, we require parental consent before collecting and processing personal information. Parents and guardians can review, edit, or delete their child's information at any time by contacting us directly.
Important Notice for Parents
If you believe your child has provided us with personal information without your consent, or if you would like to request the removal of your child's information from our systems, please contact us immediately at [email protected] or call +60 7 8956 4723. We will respond to your request within 48 hours.
Policy Updates & Changes
Regular Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes through:
- • Email notification to registered users
- • Prominent notice on our website
- • In-app notifications (for mobile users)
- • Updated effective date at the top of this policy
Version History
Previous versions of this Privacy Policy remain available for reference. We maintain a comprehensive version history to ensure transparency about changes over time.
View Previous VersionsImplementation Timeline
For significant changes that affect your rights or our data practices, we provide a reasonable notice period (typically 30 days) before the updated policy takes effect, unless immediate changes are required by law.
Contact Information
My News Center
Business Hours
Quick Links
Effective Date & Acknowledgment
Last Updated: January 15, 2025
Effective Date: January 15, 2025
Version: 2.1
By using My News Center services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with this policy, please discontinue use of our services immediately.
If you have any questions, concerns, or feedback about this Privacy Policy or our data practices, please don't hesitate to contact us. We're committed to addressing your privacy concerns promptly and transparently.